Warranty

Warranty periods

The warranty depends on the part. The manager tells you the exact period for your part before the repair, and it is written in the receipt.

• Original part: usually 6 months
• Original part from a donor device: 1 month
• Quality copy: 7 days
• Cheapest copy: 1 day, for checking
• Labour: 7 days from pickup

After water or heavy impact

If the device has been in water or badly hit, the warranty covers only the parts we installed. Something else may fail later after water: that is a hidden defect, not a warranty case. We warn you in advance.

Badly broken devices

If a phone or tablet is broken front and back but still works, a hidden impact defect may show up after disassembly. The technician first opens and checks it. If there is a hidden problem, we tell you what else is needed and you decide whether to continue.

When the warranty doesn't apply

Drops and impacts, liquid damage, deformation, self-repair or opening the device after our repair. Parts you bring yourself: we fit them, but we are not responsible for the part itself.

How to make a warranty claim

Send us the order number from your receipt on Telegram and we'll book you with the same technician. The technician decides after inspection whether it is a warranty case. If it was our mistake, we fix it at our cost.